Privacy Policy
How we process and protect your personal data
1. Data Controller
Kove Jewelry s.r.o. is the controller of personal data collected through this website.
Contact: info@kove.jewelry
2. What Data We Collect
We collect personal data necessary to process orders and communicate with customers. This may include your name, email address, phone number, billing or shipping address, and order details.
3. Why We Process Personal Data
We process personal data for the following purposes: order processing and fulfillment, customer communication, customer support, issuing invoices and confirmations, delivery coordination, and compliance with legal obligations.
4. Legal Basis for Processing
We process personal data on the basis of contract performance, legal obligations, and our legitimate interest in customer service and the proper operation of the online store.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described above and to comply with applicable legal requirements. Accounting and invoicing records may be retained for the period required by law.
6. Data Sharing
We do not sell personal data. We may share necessary data with service providers involved in payment processing, shipping, hosting, technical support, or legal/accounting compliance, only to the extent necessary for operating the business and fulfilling orders.
7. Cookies and Similar Technologies
This website uses essential cookies necessary for the functioning of the website, security, login, and core store features. If analytics or marketing cookies are used, they are activated only on the basis of the user’s consent. Users may accept, reject, or manage optional cookies through the cookie settings available on the website.
8. Your Rights
Under applicable data protection law, including the GDPR, you may have the right to access your personal data, request rectification, request erasure, restrict processing, object to certain processing, request data portability, and lodge a complaint with a competent supervisory authority.
9. Contact
If you have any questions regarding privacy or wish to exercise your rights, please contact us at:
info@kove.jewelry